Salient Features


We make it easier to send surveys and capture responses from within Salesforce



  • Surveys can be send out at selected intervals.

  • Our SMART One Click Survey product is built totally in Force.com platform.

  • Automatically create cases when the response is poor allowing your users to proactively reach out to the customer and resolve the issue.

  • Easily send surveys to your contacts from any object using simple workflow

  • Segment your Accounts based on the Survey Responses and target each group withrelevant campaigns.




  • Analyze the responses the way you want with various Reports.

  • Customers respond to your surveys with ONE click from any device.

  • Calculate the Net Promoter Score of your company giving better insights to Senior Management.

  • Map the response back to the Account and provide a near Real Time Customer Feeling to your users.

  • Customer can unsubscribe from future surveys by a simple click.Map the response back to the Account and provide a near Real Time Customer Feeling to your users.

One Click Smart Survey


Surveys… Insights… Actions




Benefits


Improves Customer Loyalty.



Accurate Customer Insights.


Achieves Customer Segmentation Effectively.


Easily Customizable to Send Any Type of Survey


Improves Survey Response Rate.








For more details & enquiries